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Byron Chauffeur Privacy Policy
The Boss
Privacy Policy for Byron Bay Chauffeur (also known as Byron Chauffeur)
Effective Date: 18/09/2024
Byron Bay Chauffeur (hereinafter referred to as "we," "us," or "our") is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal data when you use our services, website, and any associated platforms.
1. Information We Collect
We collect personal information that is necessary for providing our services. This may include:
Personal Identification Information: Name, address, phone number, email address, and any other contact details provided by you.
Service-Related Information: Pickup and drop-off locations, dates and times of services, vehicle preferences, and other details necessary for fulfilling transportation requests.
Payment Information: Credit card details and payment transaction history.
Communication Information: Any correspondence between you and Byron Bay Chauffeur, including emails, texts, or phone calls.
Technical Information: IP addresses, browser type, and usage patterns when visiting our website.
2. How We Use Your Information
The information we collect is used for the following purposes:
To Provide Our Services: We use your personal data to manage bookings, process payments, and ensure that you receive the transportation services requested.
Customer Communication: We may use your contact information to send service-related communications, such as booking confirmations, receipts, and service updates.
Improvement of Services: Your information may be used to improve our services, optimize our operations, and enhance customer satisfaction.
Marketing and Promotions: With your consent, we may send you promotional offers, updates, and marketing communications regarding our services.
Legal Compliance: We may use your data to comply with legal obligations, resolve disputes, or enforce agreements.
3. Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as necessary for the operation of our business or as required by law. Third parties who may have access to your data include:
Payment Processors: We use third-party services to process payments, and your payment information will be shared securely with these providers.
Service Providers: We may share your data with trusted partners who assist us in providing transportation services, such as chauffeurs and dispatchers.
Legal Obligations: We may disclose your information if required by law, court order, or legal process.
4. Data Security
We take appropriate measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include technical, administrative, and physical safeguards. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Data Rights
You have the following rights regarding your personal information:
Access: You have the right to request access to the personal information we hold about you.
Correction: You have the right to request corrections or updates to inaccurate or incomplete data.
Deletion: You have the right to request the deletion of your personal data, subject to certain legal obligations.
Objection: You have the right to object to the processing of your data for direct marketing purposes.
Data Portability: You have the right to request the transfer of your personal data to another service provider.
To exercise any of these rights, please contact us at [admin@byronchauffeur.com.au].
6. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to improve your browsing experience on our website. Cookies are small data files that are stored on your device when you visit our site. You can control the use of cookies by adjusting your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and the effective date of the revised policy will be indicated at the top of the page. By continuing to use our services, you agree to the terms of the updated policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Byron Bay Chauffeur
Phone: 0435 522 711
Email: admin@byronchauffeur.com.au
This privacy policy outlines how Byron Bay Chauffeur collects, uses, and protects your personal information in compliance with applicable privacy laws.